Though the Army has taken positive initial steps by addressing toxic leadership, its methods for assessing and culling its people, as well as the management of superfluous amounts of data, negatively impact trust inside the profession. The very nature and size of the Army as a government service will always require complex management systems. Though it is appropriate to look at similar large enterprises for the best practices to efficiently apply limited resources, the Army’s role as the profession of arms is about effectiveness. Like the historic professions, patients want to get healed; the accused want to be exonerated, and the Army must win the “contest of wills.” Stewards of the profession of arms must constantly assess the efficiency of the institution’ systems and practices and their impact on effectiveness--- all while preserving the trust of not only the American people, but also the Army’s own soldiers, civilians and families.